When a pipe bursts or a storm backs up your drain lines, waiting on hold is the last thing you can afford. Our Tyler-based crews carry moisture meters and truck-mount extraction equipment on every rig so the drying process starts the moment we knock on your door.
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Aqua Guard Water Damage built its Tyler operation around one standard: arrive fast, document everything with moisture readings and thermal imaging, and communicate the drying plan in plain language before we touch a single wall.
Every technician on our Tyler roster is background-checked, licensed, and insured, and every truck is stocked with commercial-grade air movers, low-grain-refrigerant dehumidifiers, and antimicrobial treatment for contaminated water intrusion.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
A persistent musty smell in a basement or bathroom usually means microbial growth has already started somewhere you can't see, often inside wall cavities or under flooring. Air fresheners will mask it temporarily but won't touch the actual source.
Hardwood that's cupping at the edges or laminate that's separating at the seams is a classic sign of moisture intrusion from below, whether that's a slab leak or groundwater seepage. The longer it sits, the harder the flooring is to salvage.
An unexplained jump in your water bill is frequently the first sign of a slab leak or a failing supply line long before any visible water appears. Catching it at this stage is far cheaper than waiting for a visible flood.
Bubbling near a window or exterior wall frequently points to a flashing or seal failure letting water into the wall cavity a little at a time.
Any visible mold, even a small patch in a corner or along a baseboard, means conditions behind that surface have supported growth for a while and the moisture source needs to be found, not just the mold wiped away.
We treat Flood Damage Repair as one continuous job rather than a series of handoffs — the crew that extracts the water is accountable for the drying results, and the drying results determine what reconstruction is actually needed.
We prioritize extraction speed above everything else in the first hour, because every additional hour standing water sits raises the odds of secondary damage to subfloors and framing.
We place industrial air movers and low-grain-refrigerant dehumidifiers based on psychrometric readings, then log moisture levels daily until every affected material returns to a safe drying standard.
Blackwater jobs get treated with extra caution, since porous materials that touched contaminated water almost always need to be removed rather than dried in place.
Once structural drying is underway, we apply antimicrobial treatments to studs, subfloor, and other porous surfaces to stop mold colonies before they establish, especially in areas that stayed wet more than 48 hours.
Once the structure tests dry, our reconstruction team handles drywall, insulation, flooring, and trim so you're not managing a second contractor after the restoration crew leaves.
We inventory and pack out contents that need to leave the affected area during drying, then coordinate their return once the space is verified dry and repairs are complete.
Dispatch asks enough to prep the right equipment before the truck even leaves, so the crew isn't guessing what they'll find on arrival.
Technicians arrive with moisture meters and thermal cameras to map exactly how far the water has traveled, including inside walls and under flooring where you can't see it.
We set drying equipment based on the specific moisture readings taken during assessment, not a generic placement pattern.
Once moisture readings confirm the structure is dry, we hand you documentation and move into any needed reconstruction.
Every technician carries IICRC certification and our crews are fully insured for your protection on every job.
Trucks are staged regionally so a crew can typically reach you well before a national chain's call center even finishes your intake form.
We'd rather explain the cost clearly upfront than have that conversation after the job is already underway.
We stand behind every job with a documented re-inspection before we consider the work complete.
If our moisture readings don't hit a safe drying standard on schedule, we keep equipment on site at no additional cost until they do — that's the standard we hold ourselves to.
Our technicians don't get paid faster by closing jobs early, which keeps the incentive aligned with actually finishing the drying properly.
Call +1-844-234-5373Our Tyler coverage area spans 56178, with trucks positioned to reach any address in the service radius quickly.
We track call volume by zip code across Tyler to keep crew staffing matched to where emergencies actually happen most often.
"I called in a panic at 11pm and someone actually picked up. The tech here in Tyler had air movers set up before midnight and explained exactly what they were doing and why."
James R., Tyler"Our basement took on water during a storm and the crew classified it, extracted it, and had dehumidifiers running the same afternoon. The final invoice matched the upfront quote exactly."
Denise M., Tyler"Professional from the first phone call to the final walkthrough. They re-tested moisture levels before closing the job instead of just eyeballing it."
Marcus T., Tyler"The reconstruction crew matched our original flooring almost perfectly after the water damage repair — you'd never know there was a leak."
Priya S., Tyler"The thermal imaging inspection found damage behind a cabinet we never would have thought to check, which probably saved us from a much bigger mold problem down the road."
Carlos V., Tyler"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Tyler"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., Tyler"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Tyler
